Army School Support

Our Army School Support Team works with Education Institutions (EIs) to assist in their ArmyIgnitED activities. The team serves as the Army’s academic facilitator to the integration of EIs, and to inform potential and current EIs about required system processes, business practices, and Army Credentialing and Continuing Education Services for Soldiers, Army University (ACCESS, ArmyU) policies.

Need to contact our Support Team?
We’re here to help! Go to our contact section.
September 27, 2021

Army School Support Transition from Vantage Point Inc. website to Mighty Networks (MN)

The Army School Support team transitioned from the Vantage Point, Inc., website to a Mighty Networks (MN) community setting.  This is a dynamic and user-friendly networking platform designed to better support our EIs with their ArmyIgnitED activities.

This platform is also 100% free to all users. However, it is behind a login to uphold the security of the ArmyIgnitED system. The Army School Support MN community will offer EIs access to important Resources, which will include: Topics, How to Training videos, Helpful Tips, and HQ ACCESS ArmyIgnitED messaged to schools.

We have created the invite with your name and your school’s OPEID.  Please do not edit your name. When you join MN, please update your profile and add your school’s full name to your last name. We would like to know which school you are working with to assist quicker in a response.

IMPORTANT: Please do not unsubscribe to MN as this will be the platform where we will post important ArmyIgnitED updates once this Vantage Point, Inc., page is discontinued.

Join Mighty Networks (MN) now

September 17, 2021

Subject: Effective Immediate, Updated ETP list guidance 17 Sept 2021

Effective immediately, Exception to Policy (ETP) list (spreadsheets or email) previously sent to usarmy.knox.hrc.mbx.tagd-aces@mail.mil, which were used for accountability purposes will no longer be required.  Thank you for your assistance with this effort. We ask that you focus your efforts on uploading your ETP / Course Enrollment files into ArmyIgnitED to allow us to pay your invoices.  

Please review your invoice queue and add the Tuition Assistance Requests (TARs) in your invoice queue to your invoices and submit in ArmyIgnitED so ACCESS can make payments. 

July 19, 2021

EI Instructions for Payment of Exception to Policy (ETP) and Unpaid GoArmyEd TA Requests (Class Start Dates back to 1 Jan 2021 and Forward)

Thank you for your continued support of the Army Tuition Assistance (TA) program. To facilitate the payment of TA to schools, we developed a multi-pronged plan so we can pay schools as expeditiously as possible.
For schools that can successfully upload course enrollment files into ArmyIgnitED: please upload all unpaid TA enrollments with course start dates back to 1 January 2021. This includes TA requests that were submitted in GoArmyEd and all Exception to Policy (ETP) TA courses.
For schools that are unable to upload course enrollment files into ArmyIgnitED: we will process your GoArmyEd TA enrollments and ETP payments manually by order of course start date (oldest to newest).
For TA enrollments with start dates prior to 1 January 2021, we will process these TA payments manually for all schools.
We will be pulling courses with past start dates into ArmyIgnitED in four draws.
Draw #1 occurred 26 July 2021.
Draw #2 occurred 30 August 2021.
Draw #3 is TBD.
Draw #4 is TBD.
If for any reason some courses do not upload correctly into ArmyIgnitED during a draw, they may be resubmitted for the next Draw. All ETP enrollments should be submitted into ArmyIgnitED by the day prior to a Draw.
All unpaid TA enrollments should be submitted to ArmyIgnitED using the course enrollment files. Soldiers need an established Education Path for course enrollments to be accepted into ArmyIgnitED, so please continue to process Soldiers’ Education Paths at your schools.

July 7, 2021

Video Series for File Upload in ArmyIgnitED

Below is the link to the videos on making your files required in ArmyIgnitED. There are multiple videos on the link please scroll down to see all the videos. Please reference the How to Guides and Interactive Training Guide before watching the videos, the combination of the training materials and these videos will assist you with successful uploads in ArmyIgnitED.

Installation Access:
The forms below need to be fully completed and submitted to your Education Services Officer (ESO) via email until ArmyIgnitED has been launched. When ArmyIgnitEd is launched these forms will be found in the site and are to be submitted through a Help Desk Case.
Q4FY21 ArmyIgnintED Quarterly Education Institution (EI) Webinar
Thank you to all who attended the Education Institution (EI) Webinars. Please click on the links below for the Slide Deck and the Webinar Recording.
view Slide Deckview Recording
Quarterly EI Newsletter
The Newsletter contains important information from the EI webinars in March as well as new information concerning the Exception to Policy (ETP) and ArmyIgnitED transition.
College or University
Sign up for a free ACE Military Guide Institution Account to start mapping ACE credit recommendations for military training and experiences to your course catalog.
ACE Military Guide
Contact Us:
At this time the phone line is not being monitored due to the volume of emails and SNOW cases the School Support Team is addressing. You are important to us and we would like to help you! Please email one of the team members listed and we will respond as quickly as possible.
Stephanie Kahne, MBA
Project Manager
stephanie.kahne@vantagepoint.team
Susan Wolozyn, MBA
Army School Support
susan.wolozyn@vantagepoint.team
Su-Mei Hedges, M.Ed.
Army School Support
su-mei.hedges@vantagepoint.team
Ruth Perez, M.Ed.
Army School Support
ruth.perez@vantagepoint.team